Support

Last updated: October 15, 2026

Connected-export guidance below describes versions of Arrow 1.1.1 that offer these features. Earlier public versions may differ.

Export copies to a connected account

Arrow can send copies to Dropbox, Google Drive, OneDrive or an authorized Notion page. Availability depends on your app version, account and pilot access. Personal OneDrive exports have been tested; work or school accounts may require organization approval and have not yet been qualified.

Your originals stay in Arrow. Connected exports do not synchronize later edits or deletions. Choosing an account or browsing folders and pages does not send a photo.

Connect and choose a destination

Start Export Photos from a photo or selection, then choose a connected account or connect an offered provider. Sign in and grant access the first time. Later exports can reuse the connection.

• Dropbox: choose the top level or an accessible folder.
• Google Drive: copies go to My Drive.
• OneDrive: copies go to the top level of My files. A repeated export creates another file; Microsoft may adjust the name if it is already used.
• Notion: grant page access during consent, then choose an accessible ordinary page or nested page. Database-item destinations are outside Arrow's current page-picker scope. This does not mean Notion database pages cannot contain photos.

Review size, file name and location metadata before starting. Arrow attempts to remove embedded GPS metadata from prepared copies, but this is not guaranteed; see the privacy policy.

Change a default or only this export

In Settings → Connected accounts, select the account and use Default destination → Edit for Dropbox or Notion. Cancel leaves the saved default unchanged. Google Drive and OneDrive use their fixed roots.

A saved default is used when you next choose that account. A different folder or page selected for the current export affects only that export. Back to destinations changes the provider/account choice; folder or page navigation stays within the selected account. Manage account opens that account's details.

Changing a default does not move existing exports or rewrite an enabled Action's saved destination. An Action applies to new captures while enabled; it does not backfill the library. Connecting or saving a default does not enable an Action.

Check progress and uncertain copies

Settings → Recent activity shows retained export status. Temporary notices can disappear without deleting a record or confirming delivery. Recent activity uses a 30-day display window; older or undated unfinished work appears under Earlier unfinished exports. Date unavailable does not infer a date from the photo.

Opening or expanding an activity entry does not retry delivery. Not confirmed means a copy may have arrived even though Arrow could not verify it. Check the destination before deliberately exporting another copy. A sending export may finish after you stop new work. Bring Arrow to the foreground with a working connection; continuous background uploading is not guaranteed.

Disconnect from Arrow

Open Settings → Connected accounts, select the account and choose Disconnect from Arrow. Read the provider-specific confirmation:

• Dropbox: Arrow revokes the corresponding Dropbox token authorization and removes its local credential when cleanup completes.
• Google Drive: revocation removes this account's Arrow Google-project authorization, including other devices using that authorization. Provider propagation may take time.
• Notion: Arrow disables its broker connection and requests revocation of the submitted Notion token. This does not promise removal of every workspace token or the browser session.
• OneDrive: Arrow removes the connection on this device. Microsoft's permission for Arrow remains; you can remove it separately in Microsoft's account permissions.

Disconnect stops cancellable unsent work. Already exported files/content and retained export history remain; uncertain copies still need checking. Disconnect does not sign you out in your browser.

If disconnect is unconfirmed, Arrow keeps the connection off and prevents a fresh connection while cleanup is pending. Retry disconnect does not repeat a provider revocation already dispatched. For Notion, when the server confirms no dispatch occurred, a later explicit Retry can make the first request. An error is not proof that provider permission was removed.

If Retry cannot resolve cleanup, remove Arrow's permission in the provider's settings and contact support. Tell us the account/provider and what you did without sending credentials. A scoped support recovery may be needed; permission removal alone does not clear Arrow's pending state. After cleanup completes, Connect starts a fresh authorization/account-choice flow. Your provider may reuse a remembered sign-in; password entry is not guaranteed. Choosing another account does not transfer retained exports or Actions.

Notion access and help

Only choose pages available to the connected workspace. Access to a parent can include nested pages. An ordinary page can still become unavailable or lack the permission needed to append a photo. Choose an explicit replacement when required; Arrow does not silently move existing work or append a test block to check access.

For support, include Arrow's version/build, provider, what you attempted, the displayed status and whether a copy exists at the destination. A redacted screenshot may help. Never include passwords, authorization codes, access/refresh tokens or unrelated private photos.

Arrow — A second camera for practical photos.